Imago Creative Studio

Privacy Policy

1. Introduction

IMAGO Creative Studio (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, download resources, book discovery calls, or engage with us through social media and marketing platforms.

By using our website or services, you consent to the practices described in this Privacy Policy.


2. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Church or organization name

Role or job title

Billing and payment details

Project details and creative assets

Communication history

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Referral source

Cookies and analytics data

C. Third-Party Platform Data

If you interact with us through third-party platforms (e.g., CRM, booking software, social media, or advertising tools), we may receive limited data from those platforms.


3. How We Use Your Information

We use your information to:

Provide creative and consulting services

Deliver free resources and marketing materials

Respond to inquiries and customer support requests

Schedule and manage discovery calls

Process payments and invoices

Improve website performance and user experience

Send updates, newsletters, and promotional communications

Maintain security and prevent fraud

Comply with legal obligations


4. Legal Basis for Processing (Where Applicable)

We process personal data based on:

Consent

Contractual necessity

Legitimate business interests

Legal obligations


5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Website analytics

Performance optimization

Advertising and remarketing

User experience personalization

You may disable cookies in your browser settings, though some features may not function properly.


6. Sharing of Information

We do not sell personal information. We may share information with:

A. Service Providers

Trusted vendors that support our operations, including:

Payment processors

Email marketing platforms

CRM systems

Website hosting providers

Analytics tools

Scheduling platforms

B. Legal Requirements

We may disclose information if required by law, regulation, or legal process.

C. Business Transfers

In the event of a merger, acquisition, or asset sale, personal data may be transferred.


7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain business records

Comply with legal obligations

Resolve disputes


8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.


9. Your Privacy Rights

Depending on your location, you may have rights to:

Access personal data

Correct inaccurate data

Request deletion

Restrict processing

Withdraw consent

Opt out of marketing communications

To exercise these rights, contact us at the email listed above.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


11. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.


12. Email & Marketing Communications

You may receive emails regarding:

Free resources

Service updates

Educational content

Promotional offers

You may unsubscribe at any time via the link in emails or by contacting us.


13. Payment Information

Payment details are processed through secure third-party payment processors. We do not store full payment card information.


14. Creative Assets & Client Content

Client-provided media, creative assets, and project information are used solely for service delivery and portfolio purposes unless otherwise agreed in writing.


15. International Data Transfers

If you access our services from outside the United States, your information may be transferred and processed in the United States.


16. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the “Effective Date.”


17. Contact Information

If you have questions regarding this Privacy Policy, contact:

IMAGO Creative Studio
Email: [email protected]
Website: imagocreativestudio.com

Need more direction?

Reach out

Not sure where to begin? You’re in the right place.

If you have questions, need a little guidance, or just want to talk through what your church or creative team is navigating, we’d love to hear from you. Whether you’re exploring next steps, feeling stuck, or simply want to learn more about how IMAGO works, this space is for you.

No pressure—just a genuine conversation to help you move forward with clarity and confidence.

Contact Us

Give us a short description of what you are looking for clarity with and how we can help.

FAQ'S

HAVE Questions?

Who do you work with?

We partner primarily with churches of all sizes, with a special focus on small to mid-sized ministries that want to elevate their media without hiring full-time creative staff.

Do you work with churches outside your local area?

Yes. Imago Creative Studio works with churches nationwide through a fully remote process that allows us to collaborate efficiently regardless of location.

How is this different from hiring an in-house creative?

Hiring in-house requires salary, benefits, training, and long-term commitment. Working with Imago Creative Studio gives you access to a full range of creative expertise—video, design, photography, and strategy—at a fraction of the cost.

Do you understand church-specific needs and deadlines?

Yes. We specialize exclusively in church media and understand Sunday rhythms, ministry calendars, and the importance of accuracy, sensitivity, and excellence in storytelling.

How do we get started?

Simply reach out through our contact form. We’ll schedule a discovery call to understand your needs, goals, and timeline before recommending next steps.

Do you offer one-time projects or ongoing support?

Both. We offer individual project-based services as well as monthly retainers for churches that want consistent creative support and strategy.

What types of services do you provide?

Our services include video production, graphic design, photography, social media strategy, and website content management. Each engagement is customized to fit your church’s specific needs

How quickly can you turn around projects?

Standard turnaround times vary by project type and scope. Expedited requests may be available for an additional rush fee and are subject to availability.

Will we have a dedicated point of contact?

Yes. You’ll work directly with a dedicated creative lead who oversees your projects, communication, and strategy to ensure consistency and clarity.

What does pricing look like?

Pricing varies depending on the scope of work and level of support needed. We offer transparent pricing and will provide a clear proposal before any work begins.

Can you work with our existing team or volunteers?

Absolutely. We often partner alongside church staff and volunteers to provide support, guidance, and higher-level creative direction.